Return Policy

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The general terms and conditions of sale described below are intended to govern all contractual relations between the company SAS DUCEL CONSTRUCTION whose head office is located in Cameroon - Yaoundé, more precisely between the SNI and NIKI Mfoundi (telephone +237 6 77715233 - +237 6 96320958) and the customers wishing to use the service set up by DUCEL CONSTRUCTION on the "" site in order to make purchases there.

Throughout the site, the terms "we", "us" and "our" refer to DUCEL CONSTRUCTION. DUCEL CONSTRUCTION offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Customers and DUCEL CONSTRUCTION agree to these terms, conditions, policies and notices without reservation and by submitting an order to DUCEL CONSTRUCTION using this service, the Customer acknowledges this agreement.

DUCEL CONSTRUCTION reserves the right, at our sole discretion, to update, modify or replace any part of these Terms of Use by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. Your continued use of or access to our website or the service following the posting of any changes to these terms of use constitutes acceptance of those changes.

Finally, our services are only available to persons legally capable of entering into contracts under Cameroonian law. If you do not meet these conditions, you should not use this service.

General provisions: any order implies the full and unreserved acceptance by the buyer of these terms of sale, as well as the current price list.

1) Characteristics of the models: the characteristics of our models are given as an indication. DUCEL CONSTRUCTION reserves the right, for reasons of technical evolution, to modify at any time, without prior notice, the characteristics of its products. This will not result in any price increase or alteration in quality.

2) Price: the prices appearing on the site are indicated in CFA francs including all taxes but excluding delivery costs. The price including all taxes is likely to vary, in case of change of the VAT rate. The total price including all taxes of your purchases in accordance with the laws in force in Cameroon is indicated to you before any confirmation of your order. However, the prices appearing on your order after its validation and registration are firm and final: if the prices drop a few days after the order, we cannot compensate you for the difference. If the prices increase, we are committed to deliver to you at the price fixed on the day of the order. The amount of the delivery costs is automatically calculated according to each order; it appears on the summary of your order, before final registration. Any order delivered outside the area of the registered office may be subject to any local taxes, customs duties, dock dues and customs clearance fees upon delivery. You are responsible for paying them. Please check with the relevant authorities in the country of delivery. However, goods purchased by professionals are purchased at the price agreed upon at the time of order within the limit of the option period and the general economic conditions (taxes, exchange rates, etc.) at the time of delivery.

3) Order: after selecting your products and identifying yourself, you will choose your method of payment (by credit card in secure payment, by Paypal, by check, bank transfer or cash). It will be possible in the next few days to make payments by mobile money or orange money (the customer will be responsible for the costs of withdrawals). For technical reasons and sometimes due to local unavailability, it is possible that not all these payment methods are available/valid in your area. We will do our best to make them available. If this is the case, please contact us directly by phone or send us an email to

It is however possible to place an order without creating an account on the site.

You will have to fill in all the mandatory fields specified on the electronic form.

You will be given an order number.

The mere handing over of this number will not constitute acceptance of the order, our commitment being final only after confirmation of the receipt of payment, after agreement of the credit card company in the case of payment by credit card or from the receipt of payment in the case of payment by bank or postal cheque, or bank transfer.

In case of refusal of the credit card company to validate the payment by credit card or in case of non-receipt of a cheque or a bank transfer, 30 days after the order, the latter will be cancelled by computer. In this case, please contact us directly by phone or send us an email to

As soon as we have received or accepted your payment, the shipping procedure of your order is started.

If you have chosen "CASH" we will contact you on the telephone number provided during the ordering process to settle the final details.

4) If the goods are to be delivered, please contact us directly by phone or send us an email to to finalize the details.

5) Delivery: Delivery is made either by direct handover to the buyer, by notice of readiness for delivery or by handover to a carrier (if available/possible).

5.1) Delivery times: delivery is made to the address you indicated when placing the order. DUCEL CONSTRUCTION undertakes to deliver within a maximum of 30 days from the day following the day on which you send us your order (or from the receipt of your cheque or bank transfer). Any other delivery time is given as an indication only. The delivery times indicated on the site are average times usually observed and correspond to the processing times of orders, to which is added the shipping time of the carriers.

5.2) Delayed delivery: in the event of a delayed delivery, we advise you to check the status of your order directly online before contacting us, on our website or the carrier's website, using the shipping number. We invite you to inform us of any delay of one week in relation to the average delivery time noted so that we can start an investigation with the carrier (investigation times can vary from one to three weeks). If the product is found during the investigation period, it will be sent to your delivery address immediately. If the product is not found within the investigation period, the carrier will consider the package lost and we will send you a replacement product at our expense. If the 30-day period is exceeded by more than 7 days, except in the case of force majeure, you have the possibility of cancelling your order and obtaining a refund, in which case you must send us a registered letter with acknowledgement of receipt within 60 working days of the planned delivery date. By express agreement, in the event of force majeure or events such as lock-out, strike, total or partial work stoppage in the seller's factory or at its suppliers, epidemic, war, requisition, fire, flood, interruption or delay in transport, legal or administrative measures preventing, restricting, delaying or prohibiting the manufacture or import of the goods, the seller shall be released from all responsibility for delivery. The seller shall inform the buyer in good time of the cases and events listed above. In all cases, timely delivery can only be made if the buyer is up to date with his obligations towards the seller, whatever the cause.

5.3) Express delivery: requests for express delivery will only be made at the request of the customer, the costs will be entirely at the expense of the applicant.

6) Transport: unless otherwise agreed, DUCEL CONSTRUCTION is free to choose the carrier.

6.1) Transport risks: DUCEL CONSTRUCTION shall bear the transport risks until delivery, i.e. until the physical handover of the goods to the addressee indicated at the time of the order or to his representative who accepts it, provided that you check the goods upon receipt in the presence of the carrier and indicate, if necessary, in writing on the transport voucher, the reservations observed according to the procedure described below. By exception, the risks and perils of transport (in particular loss, deterioration or theft) are borne by the customer if he is a professional.

6.2) Receipt of goods: you must refuse delivery if the goods are damaged, missing or if the package has been opened or repackaged (except for customs clearance). In the event of loss or damage, you must make precise and detailed written reservations on the carrier's delivery note in the presence of the carrier or his employees. You must then send the carrier a registered letter setting out the reservations within 3 days of delivery. In order to help you in these steps, we invite you to contact us via the page CONTACTS. Goods accepted without reservation by the recipient at the time of delivery and/or in the absence of a letter sent to the carrier within 3 days are deemed to have arrived in good condition and in their entirety (number of items, identity in relation to the order, etc.). No claim may be made by DUCEL CONSTRUCTION and DUCEL CONSTRUCTION shall not be held liable. For any question or difficulty you may encounter, we invite you to contact us via our CONTACTS page accessible from the home page of our site.

7) Complaints and after-sales service: for any complaint, we invite you to contact our services by logging on to our site and visiting the CONTACTS page. All complaints relating to a defect in the goods delivered, to an inaccuracy in the quantities or to their incorrect reference in relation to the accepted offer or to the confirmation of the order by the seller, must be made to the seller by telephone and also by registered mail within 48 hours of receipt of the goods, without neglecting if necessary and in accordance with Article 5, the recourse against the carrier, failing which the buyer's right to complaint will cease to be acquired

For any request, complaint or problem concerning an order, please always indicate the order number.

7.1) Need for the original packaging: any defective product must be returned in its original packaging, which is the only way to ensure that the product can be transported in good conditions, with the guarantee labels, with all the product and its accessories and with a legible return number. Any product that is incomplete, damaged and/or whose original packaging has been damaged will not be returned, exchanged or refunded and you will have to pay the sum corresponding to 60% of the price of the product to cover the costs of repackaging the parts whose original packaging has disappeared or has been damaged. The sender must therefore take care of the packaging and conditioning of the material he sends. In particular, the consignee may reship the goods to a destination other than the initial destination with the same packaging, at the risk of the sender being held responsible for any damage occurring during this subsequent transport.

7.2) Refund: any request for refund can only be taken into account after the arrival of the refunded products at DUCEL CONSTRUCTION. In case of return and request for refund, the modalities will be the following:
- Parcel returned of the customer's will: refund of the product, return costs to be paid by the customer,
- Package returned due to the responsibility of the company (non-conformity, package not arrived...): refund of the product, shipping costs and return costs to be paid by the customer.

8) Right of withdrawal:
In accordance with Article L 121-21, the consumer has a period of 7 days to exercise his right of withdrawal, without having to give reasons for his decision or to bear any costs other than those provided for by Articles L 121-21-3, L 121-21-4 and L 121-21-5.
The period mentioned in the first paragraph of this article shall run from the day of receipt of the goods by the consumer.
In the case of an order for several goods delivered separately or in the case of an order for goods made up of multiple batches or parts whose delivery is staggered over a defined period, the period shall run from the date of receipt of the last good or batch or the last part.
Article L 121-21-2: The consumer shall inform the trader of his decision to withdraw by sending him, before the expiry of the period provided for in Article L 121-21, the withdrawal form mentioned in 2° of the first paragraph of Article L 121-17 or any other unambiguous statement expressing his wish to withdraw.
The DUCEL CONSTRUCTION COMPANY provides you with the withdrawal form that you can use: contact form.

The COMPANY DUCEL CONSTRUCTION will inform you of its consideration by an acknowledgement of receipt sent by email.
Article L 121-21-3: the consumer returns or restitutes the goods to the professional without excessive delay and at the latest within 7 days following the communication of his decision to withdraw.
DUCEL CONSTRUCTION advises you to declare the value of the goods and to take out insurance covering the risks of returning the goods.
Article L 121-21-4: when the right of withdrawal is exercised, the professional is obliged to reimburse the consumer for the totality of the sums paid, including delivery costs, without undue delay and at the latest within 14 days from the date on which he is informed of the consumer's decision to withdraw.
DUCEL CONSTRUCTION will not reimburse additional costs if the consumer has expressly chosen a more expensive delivery method than the standard delivery method offered by DUCEL CONSTRUCTION.
DUCEL CONSTRUCTION will make this refund using the same means of payment as the one used by the consumer for the initial transaction, unless the consumer expressly agrees to use another means of payment and insofar as the refund does not incur any costs for the consumer.
Article L 121-21-8: the right of withdrawal cannot be exercised for contracts for: the supply of goods made to the consumer's specifications or clearly personalised.
The supply of goods likely to deteriorate or expire rapidly.

9) Guarantee: the conditions of guarantee of the products are specified on each product sheet.
The guarantee runs from the date of delivery.
Our guarantee is limited to the pure and simple replacement of defective parts and cannot be applied in the event of inappropriate use or rough handling, or in the event of implementation contrary to the technical opinions of the CSTB, NF standards, DTU and rules of the art and recommendations. Under no circumstances do the opinions and advice we give imply our guarantee and responsibility.
Legal guarantee: you also benefit from the legal guarantee for hidden defects on the products sold and the lack of conformity of the goods to the contract (appendix 1).

10) Retention of title: the goods delivered and invoiced to you will remain the property of DUCEL CONSTRUCTION until full payment of the price. Failure to pay may result in DUCEL CONSTRUCTION reclaiming the goods, the return being immediate and the goods being delivered at your expense, risk and peril. During the period between the delivery and the transfer of ownership, the risks of loss, theft or destruction, as well as any damage that you may cause, remain at your charge. The buyer undertakes, in the event of receivership proceedings affecting his company, to participate actively in the establishment of an inventory of the goods in his stocks and of which the seller claims ownership. Failing this, the seller has the right to have the inventory established by a bailiff at the expense of the buyer. The seller may prohibit the buyer from reselling, processing or incorporating the goods in the event of late payment. To guarantee the payments not yet made and in particular the balance of the buyer's account in the seller's books. It is expressly stipulated that the rights relating to unpaid goods delivered shall be transferred to identical goods from the seller's stock at the buyer's without the need to allocate the payments to a specific sale or delivery.

11) Cancellation clause: in the event of non-compliance with one of the buyer's obligations by the buyer, the sale may be cancelled by operation of law and the goods returned to the seller if he sees fit, without prejudice to any damages that the seller may claim from the buyer, within 48 hours of the formal notice remaining without effect. In this case, the seller is authorised to claim a fixed indemnity of 30% of the amount of the sale from the buyer.

12) Payment: any payment made to DUCEL CONSTRUCTION shall not be considered as a deposit.

12.1) Method of payment:

In general, payments are made in cash on delivery. However, please note that the delivery of certain orders is subject to certain requirements. Indeed, depending on the total amount of your invoice and your location, payment of an advance or the total amount of your invoice via our merchant accounts (François Djoumessi) MTN Mobile Money and Orange Money will be required for delivery.

Therefore, we ask you to pay the said amount or the amount of the advance within the time limits which will be communicated to you by our Customer Service or our agents in our Showrooms when confirming or taking your order. If you fail to do so, your order will not be taken into account. Please note that in these cases, payments are made exclusively via our approved merchant accounts.

Payments must be made in such a way that the seller can dispose of the sums on the due date shown on the invoice. Unless otherwise stipulated on the site or granted to the company customer after studying their file, payment shall be made when ordering by
- credit card with a validity of at least 1 month for a cash payment. The banking information is entered via a secure server which guarantees the security and confidentiality of the information provided during the banking transaction. All connection information is kept,
- cheque (issued by a bank domiciled in metropolitan France). The cheque must be sent to the order of DUCEL CONSTRUCTION to the address mentioned above. It must be accompanied by a copy of the e-mail acknowledging receipt of your order. If you do not have a printer, note on the back of the cheque the day of your order, the order number and the customer number. The cheque must be in the name of the person who placed the order: if not, the order number and the customer number must be written on the back of the cheque. It will be cashed as soon as we receive it. Your order will be processed from the date of receipt,
- bank transfer
DUCEL CONSTRUCTION reserves the right to ask for a bank cheque in case the amount involved is important. If the seller accepts a payment by draft, the buyer must return it to him accepted and domiciled within eight days. The costs are at the buyer's expense. If the accepted bill of exchange is not returned within the aforementioned period, the payment will become immediately due. In the event of payment by instalments, expressly accepted by the seller, the non-payment of a single instalment on its due date shall render the entire price immediately payable, regardless of the conditions previously agreed, even if the instalments have given rise to the drawing up of accepted drafts. The same shall apply in the event of the sale, transfer, pledging or incorporation of the buyer's business. The seller may withhold delivery of the goods concerned until the payment guarantee has been provided.

Currently we only accept payment in cash, (François Djoumessi, +237 6 77715233, +237 6 96320958) Mobile money, Orange money. The customer bears the costs of withdrawals. We hand over the goods directly to the buyer or by notice of availability. For deliveries please contact us directly by phone after confirmation of the order or send us an email to to finalize the details.

12.2) Late payment: any payment after the fixed payment date could give rise to the invoicing of penalties without the need for a prior formal notice from the buyer. The amount of these penalties shall be at least equivalent to that which would result from the application of a rate equal to 5 times the legal interest rate in force on the day of application of the penalties, without this clause excluding additional damages. The buyer may never, on the grounds of a claim made by him, withhold all or part of the sums owed by him, nor operate a compensation. If the buyer is in total or partial delay of payment of a due date, the seller may, for this reason alone and without the need for a prior formal notice, immediately suspend deliveries, without the buyer being able to claim damages from the seller. In the event of legal action, the seller is entitled to claim reimbursement from the buyer of all costs associated with the proceedings.

12.3) Proof of identity: in order to limit fraud, DUCEL CONSTRUCTION reserves the right to ask you to prove your identity and place of residence, and the means of payment used. In this case, the processing of your order will be carried out as from the reception of these documents. We reserve the right to cancel your order if we do not receive these documents or if we receive documents that are not compliant.

13) Loyalty program
The loyalty program is free and applicable from 01 May 2021 to all customers who place a first order from this date.
Registration in the program is automatic and is done from the 1st order.
The loyalty programme allows you to accumulate points with each order and thus obtain a discount.

5000 FCFA of purchase corresponds to 1 point (excluding shipping costs)
The accumulation of 300 consolidated points gives the right to a discount of 10,000 FCFA on a future order.
After each order, the customer can find out the number of points given thanks to his purchase as well as the accumulation of these points on the order confirmation e-mail and in his customer account.

The points are validated and credited to the accumulation 20 days after the dispatch of the said order subject to the following reservations. The following are not counted in the accumulation of points: returned or cancelled items, delivery costs.

A discount of 10,000 FCFA is awarded to the customer when he/she accumulates 300 points.
Each point validated beyond the 300 points is added to the total of 300 points.

The discount can be used with a minimum purchase of 50,000 FCFA. It is applied to the subtotal of the order (i.e. the amount of the order minus the delivery charges).
The discount is personal and linked to a single customer account and cannot be transferred to another customer account.
The discount cannot be combined with any other commercial action implemented on the site. (it is impossible to combine loyalty points and a promotional code) 
Under no circumstances can the discount be converted into currency.
The discount is valid only on
The other articles of the general conditions of sale apply to the program of fidelity and the purchases carried out by profiting from this program, in particular with regard to the treatment of the personal data.


The promotional offers on our website, sent by e-mail and by sms are only valid while stocks last and for the duration of the validity of the offer concerned. If an item is unavailable following the validation of an order, we will make sure to inform you as soon as possible and offer you a substitute. In the absence of a substitute, we will inform you of the waiting time required for the receipt of your order and simply propose a substitute. In the case of a pre-order, if you wish, you may request a cancellation by contacting our Customer Service Department and we will be obliged to refund you within 7 days.

In addition, any price reductions we may offer are only valid for the duration of the offer or promotional period concerned.

The products bearing the mention concerned by the promotional campaign are offered at a promotional price linked to the event only.

The prices appearing on are indicated in Francs CFA all inclusive of tax except expenses of sending or provision and are likely to vary during the year, being understood that the ordered products are invoiced at the prices in force during the recording of the order.

The delivery costs may be offered according to the offers or the exceptional period and are only valid for a period that we reserve the right to determine and make known to our customers.

14) Exoneration of responsibility: we cannot be held responsible for any breach of our obligations under the previous general conditions of sale caused by facts beyond our control and/or resulting from a case of force majeure recognised as such by the Cameroonian Courts and Tribunals.

15) Law and Competent Court: the present general conditions of sale are governed for all their stipulations by the Cameroonian Law. In the absence of an amicable agreement between the parties, any dispute that may arise between them regarding the formation, execution or interpretation shall be under the sole jurisdiction of the High Courts of Cameroon.

APPENDIX 1: Article L211-4 of the Consumer Code: the seller is required to deliver goods in conformity with the contract and is responsible for any defects in conformity existing at the time of delivery. He is also responsible for defects in conformity resulting from the packaging, the assembly instructions or the installation when the latter was made his responsibility by the contract or was carried out under his responsibility.
Article L211-5 of the Consumer Code: to be in conformity with the contract, the goods must:

1° Be fit for the purpose usually expected of similar goods and, where applicable
- correspond to the description given by the seller and have the qualities of the latter to be presented to the buyer in the form of a sample or model;
- have the qualities that a buyer may legitimately expect in view of the public statements made by the seller, the producer or his representative, particularly in advertising or labelling.
2° Or have the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer and brought to the attention of the seller and accepted by the latter.
Article L211-12 of the Consumer Code: the action resulting from the lack of conformity does not prescribe two years from the delivery of the goods.
Article 1641 of the French Civil Code: the seller is bound by the warranty for hidden defects in the item sold that make it unfit for the purpose for which it was intended or that so diminish this use that the buyer would not have acquired it, or would only have paid a lower price for it, if he had known about them.
Article 1648 paragraph 1 of the Civil Code: the action resulting from redhibitory defects must be brought by the purchaser within two years of the discovery of the defect.

16) Use of your personal data

The Company may use personal data for the following purposes:

To provide and maintain our service, including to monitor the use of our service.

To manage your account: to manage your registration as a user of the service. The personal data you provide may give you access to various features of the service that are available to you as a registered user.

For contract performance: the development, compliance and performance of the purchase contract for products, items or services you have purchased or any other contract with us via the service.

To contact you: To contact you by email, phone calls, SMS or other equivalent forms of electronic communication, such as mobile application push notifications regarding updates or informational communications related to contracted features, products or services, including security updates, where necessary or reasonable for their implementation.

To provide you with news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or enquired about, unless you have opted out of receiving such information.

To manage your requests: to assist and manage your requests to us.

For Business Transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of all or a portion of our assets, whether as part of an ongoing operation or as part of a bankruptcy, liquidation, or similar proceeding, in which personal data we hold about users of our services is one of the transferred assets.

For Other Purposes: We may use your information for other purposes, such as analyzing data, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our service, products, services, marketing and your experience.

We may share your personal information in the following situations:

With service providers: we may share your personal information with service providers to monitor and analyze the use of our service, to contact you.

For business transfers: We may share or transfer your personal information as part of or during the negotiation of any merger, sale of company assets, financing or acquisition of all or part of our business to another company.

With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

With Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.
With other users: When you share personal information or otherwise interact in the public areas with other users, that information can be seen by all users and can be publicly shared with others. If you interact with other users or register via a third party social media service, your contacts on the third party social media service may see your name, profile, photos, and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.

With your consent: we may disclose your personal information for any other purpose with your consent.

17) Collection and use of your personal data

Personal Information

When using our service, we may ask you to provide us with certain personally identifiable information that may be used to contact or identify you. Personally identifiable information may include, but is not limited to

Email address

First and last name


Telephone number

Usage data

Usage data is collected automatically when you use the service.

Usage data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you are using, your mobile device's unique identifier, your mobile device's IP address, your mobile operating system, the type of mobile Internet browser you are using, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device.

Tracking technologies and cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. The tracking technologies used are tags, beacons and scripts to collect and track information and to improve and analyse our service. The technologies we use may include:


Cookies or browser cookies. A cookie is a small file placed on your device. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser settings to refuse cookies, our service may use cookies.

Flash cookies. Some features of our service may use locally stored objects (or Flash cookies) to collect and store information about your preferences or activity on our service. Flash cookies are not managed by the same browser settings used for browser cookies. For more information on how to delete Flash cookies, please read "Where can I change my settings to disable or delete local shared objects?" available here

Web Beacons. Certain sections of our Service and emails may contain small electronic files called web beacons (also known as clear gifs, web beacons and single-pixel gifs) that allow the Company, for example, to count users who have visited those pages. or opened an email and for other related website statistics (e.g., recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you log out, while session cookies are deleted as soon as you close your web browser. Learn more about cookies: what are cookies?

We use both session cookies and persistent cookies for the purposes described below:

Necessary / essential cookiesType: Session cookies Administered by: WePurpose: These cookies are essential to provide you with the services available on the website and to enable you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided and we only use these cookies to provide these services to you.

Cookie Policy / Acceptance Notice CookiesType: Persistent cookiesAdministered by: WePurpose: These cookies identify whether users have accepted the use of cookies on the website.

Functionality cookiesType: Persistent cookiesAdministered by: UsPurpose: These cookies allow us to remember choices you make when using the website, such as remembering your login information or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid having to re-enter your preferences each time you use the website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy or the Cookies section of our Privacy Policy.

Retention of your personal data

DUCEL CONSTRUCTION will only retain your personal data for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis. Usage data is generally retained for a shorter period of time, except where such data is used to enhance security or improve the functionality of our service, or we are legally obliged to retain such data for longer periods.

18) Usage, performance and miscellaneous

Google Places Google Places is a service that returns information about places using HTTP requests. It is operated by the Google service Google Places may collect information from you and your device for security purposes. The information collected by Google Places is stored in accordance with Google's privacy policy

We also use Google Analytics to help us understand how our customers use the site.


From time to time, there may be information on our site or in the Service that may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping costs, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders, if any information on the Service or any associated website is inaccurate, at any time without notice (including after you have placed your order).

We have no obligation to update, modify or clarify any information contained in the Service or any associated website, including but not limited to pricing information, except as required by law. No fixed update or refresh date in the Service or any associated website shall be relied upon to conclude that the information in the Service or any associated website has been changed or updated.

20) Links to other websites

Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We urge you to review the privacy policy of each site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party site or service.


You agree to indemnify, defend and hold harmless DUCEL CONSTRUCTION, our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.


If, at our request, you submit specific content (e.g., to enter contests), or if without our request, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by e-mail, by mail, or otherwise (collectively, "Comments"), you grant us the right, at any time and without limitation, to edit, copy, publish, distribute, translate and otherwise use in any media the Comments you send to us. We are not and will not be obligated to (1) maintain the confidentiality of any Comments; (2) pay compensation to anyone for any Comments provided; or (3) respond to any Comments.

We may, but have no obligation to, monitor, edit or remove content that we believe, in our sole discretion, is unlawful, offensive, threatening, abusive, defamatory, libelous, pornographic, obscene or otherwise objectionable, or that violates any intellectual property or these terms and conditions of sale and use.

You agree to write Comments that do not violate the rights of third parties, including copyrights, trademarks, privacy, personality or other personal or proprietary rights. You also agree that your Comments will not contain any unlawful, libelous, defamatory, offensive or obscene material, or contain computer viruses or other malicious software that could in any way affect the operation of the Service or any associated website. You may not use a false email address, pretend to be someone you are not, or attempt to mislead us and/or others as to the origin of your comments. You are entirely responsible for any comments you post and their accuracy. We take no responsibility and assume no liability for any comments you make or any postings by third parties.


In addition to the other prohibitions set forth in the Terms of Use, you are prohibited from using the Site or its contents (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful act; (c) to violate any international, federal, provincial or state regulation, rule, law or local ordinance; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, denigrate, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any manner that affects the functionality or operation of the Service or any associated website, other websites or the Internet (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any associated website, other websites or the Internet. We reserve the right to terminate your use of the Service or any associated website for violation of any of the prohibited uses.